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Helpdesk Admin
Location:
Armadale
Description:
Job title: FM Admin/Helpdesk Location: west lothian Salary: Competitive (up to GBP26,000 depending on experience)Employment type: Full: time, permanent Key benefits: x25CF; Employer pension x25CF; Company sick pay x25CF; Generous on call payment x25CF; Cycle to work scheme x25CF; Overtime rates x25CF; Flexible working considered An average day will include the following: x25CF; Ensure customer SLAs are met x25CF; Ensure Quoted jobs have best fit resources allocated (geographically and skill set) x25CF; Monitor engineer response to Quoted works to ensure return visits are logged and x25CF; completed x25CF; Assist with purchasing x25CF; Ensure timely processing of engineers quotes, reports and recommendations to x25CF; clients x25CF; Ordering goods and services x25CF; Liaising with Accounts managers and supervisors with regards to capacity, timing of jobs and issuing work instructions x25CF; Liaise with engineers to keep informed of changes, abnormal travel x25CF; Upload and update client portals and clients frequently x25CF; Contribute to the operation of the out: of: hours telephone answering service, x25CF; ensuring messages are relayed and actioned in a timely manner x25CF; Compile customer invoicing for review by accounts An ideal candidate will have: x25CF; Proven experience in a planning/scheduling role (essential) x25CF; CAFM experience, or similar with Facilities Management experience (essential) x25CF; Proficient in MS Office, particularly Word and Excel x25CF; Excellent organisational skills x25CF; Excellent interpersonal and customer relationship skills x25CF; Exceptional telephone manner x25CF; Proven ability to use initiative An ideal candidate will be: x25CF; Flexible and patient x25CF; A team player x25CF; Able to understand complex information and demonstrate attention to detail x25CF; Remain professional and communicate strongly x25CF; A can: do attitude Randstad CPE values diversity and promotes equality. No terminology in this advert is intended. Visit ListedBuy for more information.
Posted:
March 15 on ListedBuy
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More About this Listing: Helpdesk Admin
Helpdesk Admin is a Customer Service Help Desk Job located in United States. Find other listings like Helpdesk Admin by searching Oodle for Customer Service Help Desk Jobs.
Helpdesk Admin is a Customer Service Help Desk Job located in United States. Find other listings like Helpdesk Admin by searching Oodle for Customer Service Help Desk Jobs.