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Customer Service Coordinator
Location:
Coatham Mundeville
Description:
Customer Service Coordinator Permanent GBP26,000 : GBP30,000 PA Monday to Friday Based in Stonehouse We are currently working with an exciting client within the food industry who is looking for a Customer Service Coordinator to provide excellent service to all internal and external customers in a professional and timely manner. This role will include high levels of customer communication, so they are look for someone who is detailed and accurate in there approach to order processing and an excellent ability to problem solve. The successful candidate will be responsible of the overseeing of all legal and contractual documentation in the distribution of products via haulage/transporters to UK/EU and destinations around the world. As part of the role, you will be: Processing customer order requirements onto the SAP system to ensure accurate dissemination of details to production and relevant teams. Taking responsibility for the end: to: end order process, ensuring positive customer engagement/experience To provide regular communication and update to the customer to ensure customer engagement and satisfaction. To cascade key information to Line Manager and other departments, teams and colleagues as required including dispatch/shipping requirements. Consult with customers on ordering patterns, requirements and future projections. Dealing with all customer enquiries : taking full responsibility to ensure enquiry is either dealt with satisfactorily and/or passed on timely to other colleagues to resolve. Monitor customer feedback and ensure key issues are escalated to Line Manager Production of accurate reports, data and analysis when required. Ensuring invoices are adequately prepared, distributed and communicated to both internal and external customers. Ensure all dispatch and delivery requirements are communicated to the relevant colleague/department and where necessary, supplier. Review invoices and costs to ensure accuracy of charges prior. Visit ListedBuy for more information.
Posted:
February 20 on ListedBuy
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More About this Listing: Customer Service Coordinator
Customer Service Coordinator is a Customer Service Customer Service Representative, Service Coordinator Job located in United States. Find other listings like Customer Service Coordinator by searching Oodle for Customer Service Customer Service Representative, Service Coordinator Jobs.
Customer Service Coordinator is a Customer Service Customer Service Representative, Service Coordinator Job located in United States. Find other listings like Customer Service Coordinator by searching Oodle for Customer Service Customer Service Representative, Service Coordinator Jobs.