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IT Administrator - Edmonton, AB
Location:
Edmonton
Description:
Job ID: 492315 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and Moisture Shield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; Pebble Tec® pool finishes; plus popular brands of landscape and gardening materials. Job Summary As a member of a team that provides technical support for the business operations of a nationwide corporate and manufacturing company, an Oldcastle APG IT Administrator/IT Deskside Support is responsible for installing, maintaining, and supporting client PCs and printers; troubleshooting data network and VOIP communication issues; and tracking break/fix information in a centralized incident tracking system. The structure of the team is designed with flexibility in mind, giving members of the team opportunities to undertake higher level tasks and projects. Responsibilities Bilingual: Provide support in French and English First Point of Contact: Serve as the initial point of contact for all IT-related inquiries, incidents, and service requests from employees Technical Support: Provide timely and effective technical support to resolve hardware, software, and network issues for end-users Troubleshooting: Diagnose and troubleshoot technical problems, including desktops, laptops, printers, and mobile devices Ticket Management: Service Now, manage and prioritize service desk tickets using our ticketing system, ensuring all issues are tracked and resolved within established service level agreements (SLAs) Documentation:. Visit ListedBuy for more information.
Company:
CRH
Posted:
February 2 on ListedBuy
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More About this Listing: IT Administrator - Edmonton, AB
IT Administrator - Edmonton, AB is a Clerical Administrator Job at CRH located in United States. Find other listings like IT Administrator - Edmonton, AB by searching Oodle for Clerical Administrator Jobs.
IT Administrator - Edmonton, AB is a Clerical Administrator Job at CRH located in United States. Find other listings like IT Administrator - Edmonton, AB by searching Oodle for Clerical Administrator Jobs.