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Customer Service Advisor (Move Manager)
Location:
Coatham Mundeville
Description:
Job Title: Customer Service Advisor (Move Manager) Salary: GBP28,000 per annum Location: Kings Langley Job Type: Permanent, Full Time. 37.5 hours per week, Monday to Friday, 09:00 am : 17:30 pm. Office based role. Pickfords is a fantastic national brand that specializes in removals and storage, offering a full range of professional removals and storage services for home and business. The Role: Pickfords are looking for a dynamic Move Manager who is passionate about customer service and who has a proven track record of taking ownership and going the extra mile to ensure ultimate customer satisfaction. A competitive salary will be offered alongside the opportunity to work in a well: established company. Responsibilities: Be the one point of contact throughout the customers journey which involves understanding the customers needs and in turn improving the customers experience. You will be expected to maintain excellent customer service and communication standards at all times. To ensure enquiries, bookings, and moves are actioned in a timely manner, with all documentation accurately checked before processing. Prompt response to email enquiries / rate requests. To meet transportation and accounting deadlines. Identify and maximise sales opportunities and up: sell products and services to the customer. Consistently work to company and legal standards when processing documentation. Support the rest of the team and partaking in team meetings and briefings when planned, making a positive contribution. Job Purpose: To ensure the highest level of move management is offered to clients throughout the move process, thus ensuring customer satisfaction and repeat business. To maximise the job profitability of allocated moves through tight cost control. To proactively liaise with internal service departments and service partners. To arrange and book all services with internal departments, partners and suppliers ensuring that the clients expectations. Visit ListedBuy for more information.
Posted:
January 26 on ListedBuy
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More About this Listing: Customer Service Advisor (Move Manager)
Customer Service Advisor (Move Manager) is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor (Move Manager) by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Customer Service Advisor (Move Manager) is a Customer Service Customer Service Advisor, Customer Service Representative Job located in United States. Find other listings like Customer Service Advisor (Move Manager) by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.