This listing was posted on ListedBuy.
1st Line Support Engineer / Trainee IT Helpdesk Support
Location:
Cheadle
Description:
Job Title: 1st Line Support Engineer / Trainee IT Helpdesk Support Location: Cheadle SK8 3GZ Salary: GBP17K : GBP23K Job type: Fulltime / Permanent (37.5 hours per week) Ablyss Systems have specialised in providing software to the care industry for the last twenty years. They are now on the lookout for a helpdesk technician to grow and develop with the company About the Role: We are looking for a help desk technician to join our dynamic, growing business. We are looking for someone who has a passion for technology and is keen to get into this versatile industry. This is a great opportunity for someone looking to get a foothold into the world of IT and development. Were looking for candidates who ideally have experience working in either a technical support role, customer services role, or have experience working in a contact centre. They should love problem solving as this role will require them to investigate and resolve both technical and user questions. This aspect of the job will give them great experience in both dealing with customers and gaining a deeper understanding of technology, database programming and networking. Candidates will also need to be able to demonstrate good communication skills and patience to effectively work with both customers and internal stakeholders. We are a very hands: on business, so this will give candidates a great opportunity to be involved in many different aspects of the business. Many of our staff have started their careers working in our tech support and have moved towards managing the team or towards a more programming: based role. Job Responsibilities: Apply strong verbal and listening skills to develop a clear understanding of the business. Communicate directly with customers and stakeholders. Troubleshoot, investigate, and solve customers problems and complaints. Create templates for customers. Develop documentation where necessary. Keep records of correspondence and communications. Advise. Visit ListedBuy for more information.
Posted:
January 8 on ListedBuy
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ListedBuy
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: 1st Line Support Engineer / Trainee IT Helpdesk Support
1st Line Support Engineer / Trainee IT Helpdesk Support is a Customer Service Help Desk Job located in United States. Find other listings like 1st Line Support Engineer / Trainee IT Helpdesk Support by searching Oodle for Customer Service Help Desk Jobs.
1st Line Support Engineer / Trainee IT Helpdesk Support is a Customer Service Help Desk Job located in United States. Find other listings like 1st Line Support Engineer / Trainee IT Helpdesk Support by searching Oodle for Customer Service Help Desk Jobs.