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Swedish Speaking Customer Service Advisor
Location:
Coatham Mundeville
Description:
Swedish/English Speaking Customer Service Advisor Salary: £28,850 per annum Location: Docklands, London Hybrid Working after probationary period Hours: 40 hours per week, Monday - Friday 8.00am – 6. Swedish/English Speaking Customer Service Advisor Salary: £28,850 per annum Location: Docklands, London Hybrid Working after probationary period Hours: 40 hours per week, Monday - Friday 8.00am – 6.00pm As a Customer Service Advisor, you are in the best position to support new customer in their exciting journey, providing support in transitioning from the traditional method of smoking to a healthier alternative. You will be the first point of contact for customers, and it will be your responsibility to ensure customer gets the assistance they need either by live chat, phone, email, video or social media. Main Responsibilities: Gain a good understanding of customer needs and provide proactive support early on. Develop a good knowledge and empathy to the customers needs on their journey to transition from cigarettes to healthier alternatives. Manage inbound and outbound interactions through the agreed processes and provide Consumers with a consistently high standard of service. Skills Requirements: Able to speak Swedish fluently Excellent customer service and understand how important it is to put the Consumers at the heart of our business and interactions. Being an excellent communicator is essential, whether it is amending details or fixing a problem you will ensure are Consumers are kept informed and help navigate them on their journey with us. Have a passion for helping others and an ability to persuade and communicate with people on different levels. A logical approach to resolving issues. Significant experience of working with Consumers, either face to face or remotely / phone. Excellent grammar and spelling Able to positively influence others Great team player with strong interpersonal and communication skillinteractioncellent attention. Visit ListedBuy for more information.
Company:
The Works Staffing Solutions
Posted:
November 25 2023 on ListedBuy
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More About this Listing: Swedish Speaking Customer Service Advisor
Swedish Speaking Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at The Works Staffing Solutions located in United States. Find other listings like Swedish Speaking Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Swedish Speaking Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at The Works Staffing Solutions located in United States. Find other listings like Swedish Speaking Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.